Privacy Policy

1. Introduction

At Aaron Air Care Engineering, building trust with our clients is just as important as building robust HVAC systems. We've crafted this privacy policy to clearly explain what data we collect when you visit our website, contact our team, or use our engineering services, and exactly how we protect it.

When you share your details with us—whether you're requesting a quotation for an industrial air handling unit or booking a routine maintenance check—you're trusting us with your information. We take that responsibility seriously.

2. What Information Do We Collect?

Our engineering team focuses on what matters—your project needs. We only ask for information that helps us deliver better services to you:

• When you reach out to us: Your name, phone number, email address, and the specific details of the HVAC services you require (like factory dimensions or cooling load requirements).
• When you leave a review: The feedback you share, your name, and your organization's name to display on our testimonials page.
• Behind the scenes: Basic website usage data (like your IP address, browser type, and the pages you look at) to help our web developers keep the site running fast and smoothly.

3. How Do We Use Your Data?

We strictly use your information to get the job done and improve our offerings. Specifically, we use it to:

• Quickly respond to your enquiries, send accurate technical quotations, and schedule site visits.
• Successfully execute the HVAC engineering projects you hire us for.
• Keep you updated on your AMC (Annual Maintenance Contract) renewals or project milestones.
• Help our developers understand which parts of our website are most useful so we can improve the design and user experience.

4. Advertising and Analytics

To reach more factories and businesses that need our industrial ventilation solutions, our digital team uses Google Ads and Google Analytics. Because of this, Google sets some cookies on our site to:

• See how many people visit our site and what they find interesting.
• Show our ads to people who might actually need commercial HVAC services.
• Figure out if our marketing efforts are actually working.

If you'd prefer not to see personalized ads, you can easily turn them off in your Google Ad Settings.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: To understand how visitors use our site (Google Analytics)
• Advertising Cookies: To deliver relevant ads (Google Ads)
• LocalStorage: To save your submitted reviews for display on our website

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Keeping Your Information Safe

We are engineers, and we appreciate solid systems. We never sell your data to any third-party brokers. We only share essential details with trusted partners (like Formspree, which securely handles our contact forms, or our web hosting providers) just to keep our business running.

Our development team has implemented strong technical safeguards to secure our website and protect any information you submit from unauthorized access. While no system on the internet is 100% impenetrable, we actively monitor our infrastructure to keep your data safe.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, and resolving disputes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites (such as IndiaMART, WhatsApp, Google Maps). We are not responsible for the privacy practices or content of these external sites.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.